Vince Ruffini

Technical Support Manager (South East & South London)

Vince began his career at the age of 17 when he joined his father’s business, and together they offered full bathroom renovation and fit out services. He gravitated toward the tiling aspect of his work from the outset, and after 5 years he decided to become a teacher in the subject. He joined the Skills Centre in Enfield, and first set about gaining his own City & Guilds qualification in Wall & Floor Tiling before moving on to teach the Level 2 course himself.

After six years the centre closed, and Vince went self-employed as a tile fixer. Vince returned to his training routes several years later when he joined Hackney College. He once again taught City & Guilds Wall & Floor Tiling, but this time he covered both the Level 1 and Level 2 courses and was responsible for up to 50 students a year!

His time at Hackney College was very fulfilling, particularly for his involvement in their community outreach programmes where he ran a weekly mosaics class for children with mental health issues and physical disabilities.

In 2016, Vince joined ARDEX as a Technical Service Representative. With his extensive experience in tiling, he quickly became a key contact for many contractors, specifiers and architects and assisted with technical queries, as well as helping with specification writing and site visits.

In 2018, Vince became one of ARDEX’s latest Contract Managers. His role of assisting customers through technical support has not changed, but he now covers the country and has a larger focus on training. From events at the ARDEXacademy to product demonstrations at local trade counters, he has trained countless numbers on not only how to get the best from ARDEX products, but also how to tackle the toughest tiling challenges.


Technical Support Manager (North West)
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