Lewis Lupton
UK Head of TrainingLewis is well-known in the industry, having joined BAL in 2012 after an extensive career as a tradesman and then…
Meet Our Team
Training is carried out by our team of technical experts who have extensive knowledge and practical experience of the flooring and tiling industries which allows our courses to remain accurate and up-to-date, covering the latest information, technological advances and industry regulations. Away from our training academies, the team are also available nationwide to offer advice, support and training, not just over the phone, but in person and on-site.
James Hailstones
Technical Support Manager (Scotland)James has more than 30 years in the industry having first worked as an apprentice tile fixer for his father….
Gary Haigh
Technical Support Manager (North East)Gary started in the flooring industry with an apprenticeship in 1990 at 16 years of age, straight out of school….
Dave Rowley
Technical Support Manager (North West)After training himself at Salford College while at Hamil Tiles, Dave joined BAL in 1992 as a training assistant. In…
Matthew Mowforth
Technical Support Manager (East Midlands)Matthew entered the world of flooring after leaving school in 1988, aged 16. Having helped out his father, a floorlayer,…
David Hilton
Technical Support Manager (West Midlands & North Wales)Qualifying at South Birmingham College, David has over 25 years of extensive experience running his own tiling company including subcontracting…
Lino Ciriaco
Technical Support Manager (South West & South Wales)Lino has been with the company for more than 20 years and has more than 35 years of experience in…
Ricki Dobner
TSM – East Anglia, North London, Home CountiesRicki joined BAL in 2026 following many years on the tools. He is experienced in both tiling and flooring, having…
Jack Killick
Training and Technical Support Manager – South London and South CoastHailing from Bognor Regis, Jack has many years of experience in the flooring industry, having worked as a floorlayer for…
Todd Routledge
ARDEXacademy Technician (North)Before joining ARDEXacademy (North) in May 2025, Todd spent 19 years with Topps Tiles, building extensive experience across sales, store…
Andrea King
ARDEXacademy AdministratorAndrea joined ARDEX in 2016, starting in the Sales Office where she developed a strong understanding of both ARDEX Group…