Meet Our Team

Training is carried out by our team of technical experts who have extensive knowledge and practical experience of the flooring and tiling industries which allows our courses to remain accurate and up-to-date, covering the latest information, technological advances and industry regulations. Away from our training academies, the team are also available nationwide to offer advice, support and training, not just over the phone, but in person and on-site.

Lewis Lupton

UK Head of Training
   

Lewis is well-known in the industry, having joined BAL in 2012 after an extensive career as a tradesman and then…

James Hailstones

Technical Support Manager (Scotland)
   

James has more than 30 years in the industry having first worked as an apprentice tile fixer for his father….

Gary Haigh

Technical Support Manager (North East)
   

Gary started in the flooring industry with an apprenticeship in 1990 at 16 years of age, straight out of school….

Dave Rowley

Technical Support Manager (North West)
   

After training himself at Salford College while at Hamil Tiles, Dave joined BAL in 1992 as a training assistant. In…

Matthew Mowforth

Technical Support Manager (East Midlands)
   

After leaving school in 1988, aged 16, Matthew originally wanted to become a chef but, having helped out his father,…

David Hilton

Technical Support Manager (West Midlands & North Wales)
   

Qualifying at South Birmingham College, David has over 25 years of extensive experience running his own tiling company including subcontracting…

Lino Ciriaco

Technical Support Manager (South West & South Wales)
   

Lino has been with the company for more than 20 years and has more than 35 years of experience in…

Ricki Dobner

TSM – East Anglia, North London, Home Counties
   

Ricki joined BAL in 2026 following many years on the tools. He is experienced in both tiling and flooring, having…

Jack Killick

Training and Technical Support Manager – South London and South Coast
   

Hailing from Bognor Regis, Jack has many years experience in the flooring industry, working as a floor layer for a…

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